The Chesapeake DCSE office isn't apart of DSS, it is a pilot office, where the service is out source to see if the State can Save money by out sourcing DCSE services to Private contractor. Click here to Go to their Website.

Once again VA can't get it Right

They claim it a name mixed up, bullshit, it would have to be a name an SSN # mix up , these thieves knows no end to the corruption that they swim in. VA DCSE would have to file a notice with IRS to take this money, That would have meant in October Ms Pyne would have to receive two notices by law, one from the IRS and other from VA DCSE. I bet neither happen. FACE it VA DCSE is full of thieves.


JACKSONVILLE, FL -- Victories Pyne moved from Africa to America to become a part of the dream. Now she is part of a bureaucratic nightmare.

"They need to make it straight," says Pyne.

Pyne, a mother and a wife, filed her tax return and was expecting $5954. However, she received a letter from the Department of Treasury saying it will be less -- much less.

"I was so mad," says Pyne.

The letter stated they were deducting $2588 to reimburse Child Support Services in Virginia. Pyne says the problem is that she has never been in Virginia.

"I have never been there. I don't even know where it is," says Pyne.

She's doesn't know if it is a mix up in social security numbers, but she says she needs her full refund.

Pyne says, "I want it. I've got bills to pay. I wish I could get it today."

The State Of Virginia reviewed her case and says it is a situation where her name was mixed up with someone else, so they are going to refund her money.

Under federal law, if a taxpayer's refund is seized or garnished because of a delinquent student loan or child support services, the  taxpayer has to resolve the issue through the reporting agency.

The IRS/Department of Treasury will not get involved.

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Support Fees

double standard By Connie Williams' count, her ex-husband owes her about $70,000 in child support payments.

So when the Chesapeake mother received a letter from the state's Division of Child Support Enforcement saying that she would be charged a $25 annual fee for the government's help collecting it, she thought it was wrong.

"I think it's deplorable," she said. "We should not be penalized in any way. I know $25 is a small amount, but it's like a little slap in the face."


Read Entire Story



However She isn't really paying now is she. No she isn't. It will deducted from child support payment that the NCP pays. So if the NCP make a payment in the amount of $100, he will get full credit for the $100 and she will get a check for $75.00. So who is really paying this fee.

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Privatized offices of DCSE.

AS of July 30, 99 there was four Privatized Offices in VA, they are Chesapeake, Hampton, Alexandria and Arlington. I’m not sure but as May 2007only two privatized offices were left, Chesapeake and Hampton. Chesapeake Office is ran by Policy Studies Inc. Here is their address 1899 Wynkoop Street, Suite 300, Denver, CO 80202.

 

So other facts to think about Twelve Case Closure Criteria

1. Current support order does not exist and arrears are less than $500 (see assumption 1 below).

2. NCP or putative father is deceased.

3. DCSE cannot establish paternity (see assumption 2 below).

4. Location of NCP is unknown, and regular attempts using multiple sources to locate the NCP have been unsuccessful for more than three years (see assumption 3 below).

5. NCP has no income or assets, and cannot pay support for the duration of the child s minority because NCP is (1) institutionalized in a psychiatric facility, (2) incarcerated with no chance of parole, or (3) has a medically verified total and permanent disability.

6. NCP is a citizen of and lives in another country and has no reachable income or assets, or the Commonwealth is unable to establish reciprocity with the country where the NCP lives.

7. DCSE has used all applicable locate services for a Locate Only case (see assumption 4 below).

8. A non-TANF applicant/recipient requests closure of his/her case and there is no assignment to the Commonwealth of medical support or arrears that accrued under a support order.

9. The local department of social services finds good cause in TANF, Medicaid only, or AFDC/FC cases why DCSE may not continue efforts to secure support without risk of harm to the CP or child.

10. For non-TANF cases, DCSE is unable to contact the CP within a 60- calendar-day period despite an attempt by at least one letter sent by first class mail to the applicant/recipient s last known address.

11. For non-TANF cases, the applicant/recipient is not cooperative regarding an action that is essential for the next step in providing services.

12. For incoming interstate cases, the initiating state fails to take an action which is essential for the next step in providing services.

ESTIMATED CASES THAT COULD BE CLOSED (UNDUPLICATED COUNT) 46,058

 

Also this is very interesting.

 

It is important to note that JLARC staff are not recommending that these “inactive” and “unworkable” cases be closed, although after additional analysis by DCSE, many of them may be able to be closed.

 

If these case were close the amount of support owe would drop. (this was later report in a new report that DCSE was keeping this cases open for that very reason to show that more support was owe that couldn’t be collected because the payor (ncp) was dead with no estate to attach.

 

 

 

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Letter sent 9/29/03

Dear sir,

 

The payee named in your support order, pursuant to the Virginia Code below has changed. This change applies only to the specific support order identified above

 

1.       The custodial parent receives child or child/spousal support services from the Division of Child Support Enforcement (DCSE). Effective Immediately upon receipt of this notice, make your check or money order payable to the Treasurer of Virginia. Mail payments (including any arrears payments) to the Division of Child Support Enforcement . P.O. Box 570, Richmond, VA 23218-0570. Include the CSE case number above and your social security number on the payment. Do not send cash. If you make payments to anyone other than the DCSE after you receive this notice , the payment will be considered gifts. They will not be deducted from your support account even if you provide copies of the payments.

2.       The custodial parent no longer receives child or child/spousal support services form the Division Child Support Enforcement (DCSE). EFFICTIVE IMMEIATELY upon receipt of this notice, make your check or money order payment to the custodial parent. Mail payment (including any arrears payments) to the custodial parent.

3.       The custodial parent no longer receives child or child/spousal support from the Division of Child Support Enforcement (DCSE). EFFECTIVE IMMEDIATELY upon your receipt of this notice, make your check or money order for current support payment to the custodial parent. Continue to make your check or money order for arrears payments payable to the Treasurer of Virginia. Mail current payment only to the custodial parent. Mail arrears payments to the Division of Child Support Enforcement , P.O. Box 570, Richmond, VA 23218-0570.

If you have questions concerning this notice, contact me.

 

P Thiel

Authorized Representative.

 


I was to respond to the first on this list. My ex, reopen her case with DCSE, by using an out of Date CS order, that was signed in 97. However in 2002, the judge cut off support because she fail to show for court and was on the run. I guest she forget to tell Ms Thiel this. Then again shouldn’t it be policy to check with the courts to see if the order is still valid. I had to take time off and travel to Virginia to Prove that no support was order. Just sending in the paper work wasn’t good enough for Ms Thiel. After our meeting she told me that , there would be no farther action on this matter then a court date can be set, and only if child support was reordered.

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From DCSE dated 5/21/99

Dear Sir,

 

We are responding to your request for information regarding your child support account (s).

 

Enclosed is the record of payment received and disbursed through our agency from:

 

                The arrearage on your account is:

                YOUR REQUEST FOR THE ARREARAGE IS BEING RESEARCH BY OUR OFFICE. WE WILL BE RESPONDING TO YOUR REQUEST WHEN OUR RESEARCH IS COMPLETE.

 

                The amount of your child support obligation is: 

 

                Other:

                THE CUSTODIAL PARENT HAS ELECTED NO TO HAVE THE SERVICES OF THE DIVISION OF CHILD SUPPORT ENFORCMENT. CASE CLOSED 12/21/1998

 

We hope this information is useful to you. If you have further questions, please contact our customer service unit at

 

THIS WAS SIGNED BY A LADY NAME BRENDA ANDERSON.

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They Don't Know I BCC it to someone else.

What they don't know it that when i email my complaint to them I BCC it to two others. With DSS and a person in Nick Young Office, the Head of DCSE. I wonder what will be there take on this complaint

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The Reply to my complaint

Good Morning Mr.XXXX,

Allow me to introduce myself, my name is Ezzard Roberts, Supervisor of Enforcement for the Chesapeake District Office of Child Support. I am contacting you on behalf of my District Manager, Gerald Berry who is currently unavailable at the present time to address your concerns. I have reviewed your complaint as well as this case thoroughly in respect of your request.

Your first complaint clearly suggest that the Chesapeake DCSE office has "leaked" personal information to your ex-wife such as personal phone numbers, work history, and a certain legal matter in North Carolina. In regards to this complaint after my review I have found no evidence that DCSE in any way acted according to this manner. However, I have found that on more than several occasions that the Custodial Parent herself did contact our agency and provided this information for enforcement purposes. It is at all possible that the Custodial parent may "possibly" have other avenues of obtaining this information.

You have also indicated that the workers whether they be past or present has not complied with any request for payment information in a timely manner. My review concludes that your 1st letter of this nature was received 07/13/05 and the request was forwarded by restricted mail on the very same day. There was a 2nd letter similar to this request received by our office 03/11/06 which I would agree was not handled in such a timely manner, however that issue has been addressed with the case worker. However during that time several attempts were made by the case worker, in the form of arrearage statements with a request from the worker for you to contact her directly because at that point you were adamant about not relinquishing your telephone number to DCSE.

I do sympathize and apologize for your relationship with a past worker, Ms. Thiel who is no longer with DCSE. If you were treated with rudeness I do apologize to that effect however Ms. Theil is no longer an employee with DCSE so I do not feel as if it is appropriate to revisit the issue. It appears that you and Ms. Theil had numerous dialogue during this period and you personally addressed your concerns in regards to your client, worker relationship to her in writing and took action yourself by indicating that you would correspond with her only in writing, in which you did.

Overall the processing of this case was handled correctly and in accordance with DCSE policy. All of the appropriate actions were taken, this case was closed and reopened several times and numerous orders where passed, all which were processed properly at the time they were received. We have conferred with the worker and counseled with her in regards to all matters we felt were appropriate.

In closing I will provide you with my direct telephone number should you have any further issues or questions.

Ezzard C. Roberts

Enforcement Team Leader

Chesapeake District Child Support

814 Greenbrier Circle Suite U

Chesapeake, VA 23320

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